Welcome Back During COVID-19

 

Dear family of patients of Dr. Commarato,

We have sincerely missed seeing our patients in the office over the last several weeks, and we have been thinking about each one of you and your families. We have taken the time out of the office to plan ahead and develop strategies to continue to provide excellent care while maintaining a safe environment.

We are excited to announce the re-opening of our office doors on Tuesday, May 12!  We would like to assure you that the health and well-being of our patients and staff has always been, and will always be, our number one priority.  Dr. Commarato will be implementing innovative strategies that go above and beyond suggested guidelines and recommendations.

Infection control has always been a top priority for our practice and you may have seen this during your visits to our office. Our infection control processes are made so that when your child receives care, it’s both safe and comfortable. Our office follows infection control recommendations made by the American Dental Association (ADA), the U.S. Centers for Disease Control and Prevention (CDC) and the Occupational Safety and Health Administration (OSHA), including all updates related to the COVID-19 virus. We do all of this to make sure that our infection control procedures are current and adhere to each agencies’ recommendations for your safety and ours.

We recognize that many of you are eager to resume your normal routines and self-care, and we feel blessed to be a part of that. We greatly appreciate your understanding and flexibility as we navigate through these times. We thought it would be helpful to give you a preview of some of the changes you will be seeing.

1)   Face coverings:
At the recommendation of Governor DeWine, all patients and guardians are required to wear masks or other face coverings upon entering the office. These may be removed at the direction of Dr. Commarato, or staff.

2)   Screening:
Our office will ask standard screening questions to assess Covid-19 risk at the time your child’s appointment is confirmed and again upon check in from your car.  We will be taking temperatures to assess for fevers.

3)   Check-in Process:
In an effort to maintain social distancing, we will minimize how many patients are in the reception area at any one time. Upon arrival at the office, please call to check in over the phone with Carol. We ask that patients stay in their cars until they receive a text or phone call from our office.

4)   Scheduling
We will be scheduling appointments to allow for social distancing. We will be allowing greater time between patients to minimize the number of people checking in and checking out, and to allow sufficient time for thorough surface sanitization.  We are also working through a backlog of appointments. This may mean having fewer options for scheduling.

5)   Personal protective equipment
Dr. Commarato and her team will be implementing additional personal protective equipment.  Even though you may not see our mouths for a while, we promise you that we are always smiling and happy to see you!

6)    Patients only
We ask that patients are only accompanied by one guardian.

7)   Cancellations
We are honored that patients are excited to come in to see us, and we would like to maximize our availability. If you would like to reschedule your appointment, please notify our office at least 48 hours prior to your scheduled visit.

We are looking forward to seeing you again very soon. Please do not hesitate to give us a call with any questions. Thank you for trusting us as your child’s pediatric dentist!

Please look out for additional news and updates on our Website, drckidsmiles.com !

 

Happy Smiles,

Dr. Commarato, Carol, Suzi, Lisa and Marsha