Welcome Back During COVID-19

 

Dear family of patients of Dr. Commarato,

We continue to keep abreast of the latest information regarding the virus and how best to maintain a safe environment while continuing to provide excellent care.  We would like to assure you that the health and well-being of our patients and staff has always been, and will always be, our number one priority.  

Dr. Commarato implemented innovative strategies that go above and beyond the suggested guidelines and recommendations.  Infection control has always been a top priority for our practice and you may have seen this during your visits to our office. Our infection control processes are made so that when your child receives care, it’s both safe and comfortable. Our office follows infection control recommendations made by the American Dental Association (ADA), the U.S. Centers for Disease Control and Prevention (CDC) and the Occupational Safety and Health Administration (OSHA), including all updates related to the COVID-19 virus. We do all of this to make sure that our infection control procedures are current and adhere to each agencies’ recommendations for your safety and ours.

We recognize that many of you are eager to resume your normal routines and dental care, and we feel blessed to be a part of that. We greatly appreciate your understanding and flexibility as we navigate through these times. We thought it would be helpful to give you a preview of some of the changes you will be seeing.

1)   Face coverings:

At this time, wearing face coverings into the office are optional and at the discretion of each family.  

For all clinical procedures (e.g.  exams, cleanings, fillings, sealants) Dr. C and the clinical staff will wear masks, as they always have, for these procedures with your child.  

For parent consultations, greeting and check out of patients/parents we will only “mask up” upon your request.

2)   Screening:
Our office will ask standard screening questions to assess Covid-19 risk at the time your child’s appointment is confirmed and again upon check in from your car.  We will be taking temperatures to assess for fevers.

3)   Check-in Process:
Upon arrival at the office, please call to check in over the phone with Carol or Rachel. We ask that patients stay in their cars until they receive a text or phone call from our office.  We are happy to welcome you to be inside in our reception area during your child’s appointment and have a consultation with Dr. C after that appointment is completed.

4)   Scheduling

We will be scheduling appointments to allow for greater time between patients to minimize the number of people checking in and checking out, and to allow sufficient time for thorough surface sanitization. This may mean having fewer options for scheduling.

5)   Personal protective equipment
Dr. Commarato and her clinical team will be continue wearing, as they always have done, personal protective equipment (new gloves, masks and protective eyewear or a faceshield) for each patient prior to treatment beginning.  We no longer will be wearing our mask to greet and/or dismiss patients. We are excited to have your child see our smile and have them know we are happy to see theirs!

6)    Patients info
We will continue to have children wash their hands when they join us in back and do a pre-procedural mouth swish to reduce the microbial load in their mouth.  We will also continue to monitor temperatures and ask directed questions about possible recent exposure to Covid-19.  Certainly if you, your child, or a family member have current symptoms your child’s appointment will need to be rescheduled for everyone’s safety. We ask that patients are only accompanied by one guardian.

7)   Cancellations
We are honored that patients are excited to come in to see us, and we would like to maximize our availability. If you would like to reschedule your appointment, please notify our office at least 48 hours prior to your scheduled visit.

We are looking forward to seeing you again very soon. Please do not hesitate to give us a call with any questions. Thank you for trusting us as your child’s pediatric dentist!

Please look out for additional news and updates on our Website, drckidsmiles.com !

 

Happy Smiles,

Dr. Commarato, Carol, Rachel, Suzi, Lisa,  and Laura